Guarantee
We understand that buying digital services online can raise questions, especially for first-time customers. That is why we openly explain what you can expect when using our service.
What we guarantee
We guarantee proper delivery of the paid service and its operability for the full paid subscription period.
If technical issues occur due to the Seller, we will resolve them within a reasonable time, provide a replacement service, or offer compensation according to the public offer.
For subscriptions with a term of 6 months or longer, a limited 2-month warranty applies from the activation date, including priority support and issue resolution.
Data safety
Only a technical token or service data required for activation is used.
We do not request or store account passwords and do not transfer data to third parties. All operations are performed according to basic security and confidentiality principles.
Support and communication
- pre-purchase consultation;
- help during activation/connection;
- support throughout the service period.
Requests are reviewed as quickly as possible, and support stays with you until full resolution.
If something goes wrong
We do not ignore requests and do not shift responsibility. Each case is reviewed individually to find the most fair and reasonable solution.
Depending on the situation, we may offer a fix, a replacement service, or compensation within the applicable rules.