Guarantee
We understand that purchasing digital services online can be challenging, especially when you first contact us. That’s why we openly and honestly explain what you can expect when working with our service.
What we guarantee
We guarantee the correct provision of the paid service and its functionality for the entire paid subscription period.
If technical problems arise due to our fault, we undertake to eliminate them within a reasonable time, provide a replacement service or compensation in accordance with the terms of the offer.
For subscriptions of 6 months or more, there is a limited warranty of 2 months from the date of connection, during which priority support and resolution of technical issues are provided.
Data Security
To perform the operation, only the technical token or service data necessary to activate the service is used.
We do not request or store account passwords, nor do we share data with third parties. All transactions are carried out in compliance with the basic principles of security and confidentiality.
Support and feedback
- consultation before purchase;
- connection assistance;
- support during the service period.
Appeals are reviewed as soon as possible, and support remains in touch until the issue is completely resolved.
If something goes wrong
We do not ignore requests and do not shift responsibility. Each situation is considered individually in order to find the most fair and reasonable solution.
Depending on the situation, a correction, replacement service, or compensation may be offered within the framework of applicable regulations.